WhatsApp & SMS Marketing
Messages read within three minutes: WhatsApp Business and SMS campaigns, automations and transactional notifications, GDPR-compliant.
What it is
WhatsApp and SMS have open rates above 90%, incomparably higher than email. The service covers configuring the WhatsApp Business Platform (Meta's official API, as a Meta Business Partner), creating and approving message templates, segmented promotional campaigns, automations (order confirmation, appointment reminder, abandoned cart, post-service feedback), chatbots for frequently asked questions and integration with the shop or CRM. For SMS we use providers with guaranteed delivery in Romania, the Republic of Moldova and the EU. The subscription starts at EUR 99/month; message costs are paid separately, directly to the provider.
Benefits
- Read rates above 90% and replies in minutes, not days
- Automated reminders that cut missed appointments by up to 40%
- Two-way conversations: the customer replies directly and gets help
- GDPR compliance: explicit consent, opt-out and proof retention
- Meta-approved templates for promotional and transactional messages
How we work
We verify the company in Meta Business Manager and configure the WhatsApp Business Platform through an official provider, using your phone number. We build and submit for approval the message templates for each scenario. We define segments and the campaign calendar, with controlled frequency so subscribers are not fatigued. We integrate the platform with WooCommerce, Shopify, the booking system or the CRM so automations trigger from real data. We configure a simple chatbot for frequent questions and routing to a human operator. Each month we report deliveries, reads, replies, conversions and cost per campaign.
Who it's for
- Clinics, salons and appointment-based services
- Online shops wanting order and abandoned-cart notifications
- Restaurants and delivery businesses with weekend offers
- B2B companies that want a direct channel with customers
What's included
- WhatsApp Business Platform setup (Meta's official API)
- Message templates created and approved
- Segmented WhatsApp and SMS promotional campaigns
- Automations: confirmations, reminders, abandoned cart, feedback
- Chatbot for frequent questions and routing to an operator
- Integration with WooCommerce, Shopify, booking system or CRM
- GDPR-compliant consent and opt-out management
- Monthly report with deliveries, reads, replies and conversions
How we work
- 1
Company verification and platform setup
- 2
Message templates and Meta approval
- 3
Segments, calendar and automations
- 4
Shop or CRM integration
- 5
Campaigns, chatbot and monthly reporting
Deliverables
Recommended packages
Packages that already include WhatsApp & SMS Marketing or complement it, with fixed prices and clear deliverables.
Ads START
For businesses that want customers from Google or Meta this month, on a controlled budget.
Subscription · excl. VAT
We manage one platform of your choice – Google Ads or Meta Ads – as an official partner, with conversions set up correctly from the start. We optimise weekly, test new creatives and report cost per lead, not just clicks.
- One platform of your choice: Google Ads or Meta Ads (Facebook + Instagram)
- Account, conversion and audience set-up – free with a 6-month subscription
- Up to 3 active campaigns structured by objective
- Ads created by us: copy, static visuals and 1 short video
- Weekly optimisation of bids, keywords and audiences
- Irrelevant-traffic exclusions and click-fraud protection
- Monthly report: cost per lead, conversions, budget recommendations
- Recommended media budget: from EUR 300/month (paid directly to the platform)
Marketing PRO
For SMEs that want a complete marketing team for the cost of a part-time salary.
Subscription · excl. VAT
Google Ads, Meta Ads, social media and local SEO combined in one plan, coordinated by a dedicated account manager. You get a weekly report, a monthly strategy meeting and a free audit at the start so you know exactly where we begin.
- Google Ads + Meta Ads managed by certified specialists
- Social media: 16 posts + 12 stories + 2 reels per month
- Local SEO: Google Business Profile, reviews, 2 SEO articles/month
- Free SEO + Ads audit and a 90-day marketing plan at the start
- Campaign landing pages (up to 2 per quarter) included
- Full tracking: GA4, Tag Manager, Meta Pixel + CAPI
- Dedicated account manager, weekly report, monthly strategy meeting
- E-mail marketing: 2 newsletters/month to your customer base
- Recommended media budget: from EUR 600/month
Related services
Services from the same division that clients usually combine with this one.
Frequently asked questions
Didn't find your answer? Message us on WhatsApp or use the contact form.
What ad budget do I need for a campaign to make sense?+
For a local business, a budget of 300-500 EUR per month on Google or Meta is enough for measurable results; for eCommerce or nationwide campaigns we recommend at least 1,000 EUR per month. The ad budget is paid directly to the platform from your own account, and our management fee starts at 149 EUR per month. We tell you honestly from the outset if the budget is too small for the objective.
How long until SEO delivers results?+
The first technical improvements show within 4-6 weeks, rankings for local keywords rise visibly in 3-4 months, and for competitive nationwide terms the realistic horizon is 6-12 months. This is why our SEO subscriptions have a recommended minimum term of 6 months and include monthly reports with rankings, traffic and conversions, so you can see exactly what is happening.
Does the ad account belong to me or to the agency?+
Always yours. We create or take over the Google Ads, Meta Business and TikTok for Business accounts in your company's name and receive only management access through our partner accounts. If we part ways, you keep the account, the campaign history, the audiences and the pixels, with no dependency on us.
What do I receive from you every month?+
A clear report with the results that matter to you: calls, forms, orders, cost per lead or per order compared with the previous month, plus a plain-language summary of what we did and what comes next. For the PRO and ELITE packages we also schedule a monthly 30-45 minute meeting; with every package you have an online dashboard with real-time data.
Ready to take your business to the next level?
Get a free analysis and a concrete proposal within 24 business hours. No obligations.
Social START
For local businesses that want active, consistent, professional pages without hiring in-house.
Subscription · excl. VAT
We run Facebook and Instagram for you: a monthly editorial calendar, 12 posts created by our designers, stories and message replies during business hours. Every month ends with a clear report on what worked and what comes next.
- Facebook + Instagram (TikTok or LinkedIn optional)
- 12 posts/month: graphics, copywriting, hashtags
- 8 stories/month and 1 short reel from your footage
- Editorial calendar approved by you before publishing
- Comment and message replies during business hours (Mon–Fri)
- Page set-up/optimisation, Meta Business Suite and contact buttons
- Monthly report with reach, engagement and recommendations
- No long-term contract – month to month
Request this package