Terms and Conditions

Last updated: 22 September 2026

1. Identification of the provider

The website mategeointernational.eu (the "Website") is owned and operated by MATEGEO INTERNATIONAL SRL, with its registered office at Str. Prieteniei 1, Bl. L1, Sc. A, Et. P, Ap. 2, 710077 Botoșani, Romania, registered with the Trade Register under no. J2023000161076, tax identification number 47774229 ("MATEGEO INTERNATIONAL", the "Provider", "we", "us"). You can contact us at contact@mategeointernational.eu.

2. Scope and acceptance of the terms

This document (the "Terms") governs access to and use of the Website, as well as the contractual relationship between the Provider and the legal entities, sole traders or natural persons (the "Client") who request or purchase our services. By using the Website, submitting a request or accepting a quote, the Client confirms that it has read, understood and accepts these Terms. Specific conditions agreed in a contract or in a quote accepted in writing prevail over these general provisions to the extent of any inconsistency.

3. Description of services

MATEGEO INTERNATIONAL provides professional services organised into four divisions:

1. IT Services – website and web application development, mobile applications, online stores, hosting and server administration, cybersecurity, cloud solutions, maintenance and technical support.
2. Digital Marketing – strategy, Google Ads, Meta Ads and TikTok Ads campaigns, SEO, content marketing, email marketing, analytics and reporting.
3. Advertising Production – visual identity and branding, graphic design, printed materials, signage, photo and video production and promotional materials.
4. Business Consulting – strategy and planning, financial consulting, organisational development, training and access to funding.

The descriptions of services, packages and prices published on the Website are for information purposes only and may be updated without prior notice. The Provider may refuse, without giving reasons, any request that is contrary to the law, public morals or its values.

4. Quotes, estimates and the price calculator

Estimates generated by the price calculator, as well as indicative quotes sent in response to a request, do not constitute a binding offer within the meaning of Article 1188 of the Romanian Civil Code and do not bind the Provider. A quote becomes binding only if it is issued in writing, signed or confirmed by a representative of the Provider and expressly states the price, the scope and the validity period. In the absence of a stated period, a binding quote is valid for 30 calendar days.

5. Formation of the contract

The contract is deemed concluded on the date of the first of the following events: (a) signature of a contract or purchase order by both parties; (b) written confirmation (including by email) of acceptance of a binding quote; (c) payment of the advance stated in the binding quote. The Provider will start work only after receipt of the advance and of the materials and access credentials required from the Client.

6. Prices and invoicing

Prices are expressed in EUR and exclude VAT, which is added in accordance with applicable legislation. Invoices are issued in RON or EUR as agreed between the parties; RON invoices are calculated at the National Bank of Romania (BNR) exchange rate applicable on the invoice date. Services requested in addition to the contractual scope are charged separately, based on the communicated hourly rate or a separate quote. Third-party costs (domains, hosting, licences, advertising budgets, printing, transport) are invoiced separately or re-invoiced at cost unless otherwise agreed.

7. Payment terms

Unless otherwise agreed, one-off projects are paid as follows: 50% advance on signature and 50% on completion, before final delivery or publication online. Recurring services (maintenance, SEO and campaign management subscriptions) are invoiced monthly in advance, with a payment term of 10 calendar days from the invoice date. In the event of late payment, the Client owes late-payment penalties of 0.1% per day of delay on the outstanding amount, without any formal notice being required, and the Provider may suspend the services and access to deliverables until full payment. Debt recovery costs are borne by the Client.

8. Delivery and acceptance

Delivery times are estimates and start to run from the date of receipt of the advance and of all required materials. Deliverables are presented to the Client for review; the Client has 5 working days to communicate justified comments in writing. In the absence of comments within this period, or upon publication or use of the deliverable by the Client, acceptance is deemed given. Each project includes the number of revision rounds stated in the quote; additional revisions or changes to the specifications are charged separately.

9. Client obligations

The Client undertakes: (a) to provide the required content, materials, access credentials and approvals in due time; (b) to warrant that it holds the rights to the materials supplied (texts, images, logos, databases) and that they do not infringe third-party rights or the law; (c) to comply with the policies of the advertising platforms (Google, Meta, TikTok) and with legislation on commercial communications; (d) to appoint a contact person with decision-making authority; (e) not to use the services for unlawful or fraudulent purposes. The Client is fully responsible for content published at its request and shall indemnify the Provider against any third-party claims arising from it.

10. Intellectual property

The economic copyright in deliverables created specifically for the Client (design, bespoke source code, texts, graphic materials) is transferred to the Client on the date of full payment of the price, for the use agreed in the contract. Until full payment, all rights remain with the Provider. The following are excluded from the transfer: components, libraries, themes, frameworks and tools owned by the Provider or by third parties, which remain subject to their own licences; the Provider's know-how, methodologies and generic reusable code. Third-party licences (fonts, stock images, plugins, software) are purchased in the Client's name or transferred in accordance with the licensor's conditions. The Provider is entitled to name the Client and to showcase the deliverables in its portfolio, presentation materials and social media, unless the Client objects in writing.

11. Confidentiality

The parties undertake to keep confidential the commercial, technical and financial information to which they have access in the performance of the contract, for its duration and for 3 years after termination. This obligation does not apply to information that is public, lawfully obtained from third parties or whose disclosure is required by law. The processing of personal data is governed by the Privacy Policy and, where applicable, by a data processing agreement.

12. Warranties and limitation of liability

The Provider warrants that the services are performed professionally, in accordance with industry standards and the agreed specifications. For websites and applications we provide a 30-day warranty from acceptance for the free remedy of functional defects attributable to the Provider. We do not guarantee specific commercial results (search engine rankings, sales volumes, cost per conversion), as these depend on external factors. The Provider's total liability, on any basis, is limited to the fees actually received for the service that caused the damage during the preceding 12 months. The Provider is not liable for indirect damage, loss of profit, data or opportunity, for the unavailability of third-party platforms, for their unilateral changes or for damage caused by the Client's materials or instructions. These limitations do not apply in the case of wilful misconduct or gross negligence.

13. Subcontracting and partners

The Provider may subcontract parts of the services to collaborators or partners (including MATEGEO INTERNATIONAL MOLDOVA), remaining liable to the Client for the performance of the contract. Official partner status with Meta, Google or TikTok attests certified competence and does not imply that we represent those companies.

14. Force majeure

Neither party is liable for failure to perform its obligations caused by a force majeure event within the meaning of Article 1351 of the Romanian Civil Code (natural disasters, war, epidemics, government measures, major outages of the internet or of third-party platforms). The affected party shall notify the other within 5 days of the occurrence of the event. If the event lasts more than 60 days, either party may terminate the contract without compensation.

15. Term and termination

Contracts for one-off projects end upon final acceptance and full payment. Contracts for recurring services (subscriptions) are concluded for the agreed period and are automatically renewed for successive equal periods unless terminated by either party by written notice given at least 30 days before the end of the current period. The Provider may terminate the contract automatically, without court intervention, in the event of non-payment for more than 30 days after the due date or of a serious breach of the Client's obligations, following a 10-day prior notice that remains without effect. Amounts paid for work already performed are non-refundable; the Client owes the value of the work performed up to the date of termination.

16. Provisions applicable to consumers

Where the Client is a consumer within the meaning of Romanian Government Emergency Ordinance no. 34/2014, the consumer is entitled to withdraw from a distance contract within 14 days of its conclusion, without giving reasons, by notice to contact@mategeointernational.eu. The right of withdrawal does not apply to services fully performed with the consumer's prior express consent, nor to personalised digital content, in accordance with Article 16 of GEO no. 34/2014. Consumers may use the alternative dispute resolution (SAL) mechanism of the National Authority for Consumer Protection – anpc.ro/ce-este-sal – or the European online dispute resolution (ODR) platform: ec.europa.eu/consumers/odr. The limitation of liability provisions do not affect consumer rights guaranteed by law.

17. Use of the Website

The content of the Website (texts, images, logos, code) is protected by copyright and may not be reproduced without the Provider's written consent. It is prohibited to use the Website to transmit unlawful content, spam or malicious software, or to attempt unauthorised access. The Website is provided "as is"; we do not guarantee uninterrupted availability.

18. Governing law and jurisdiction

These Terms and all contracts concluded with the Provider are governed by Romanian law. Any dispute shall be resolved amicably within 30 days of notice; failing that, jurisdiction lies with the courts of Botoșani, Romania, except where the law establishes exclusive jurisdiction in favour of consumers.

19. Final provisions

If any clause is declared void, the remaining clauses remain valid. Failure to exercise a right does not constitute a waiver of it. The Provider may amend the Terms; the updated version is published on the Website and applies to requests submitted after the date of publication.

20. Contact

MATEGEO INTERNATIONAL SRL Str. Prieteniei 1, Bl. L1, Sc. A, Et. P, Ap. 2, 710077 Botoșani, Romania Email: contact@mategeointernational.eu Website: mategeointernational.eu