Privacy Policy

1. Data controller

The controller of the personal data processed through this website is MATEGEO INTERNATIONAL SRL, Tax ID RO47774229, Trade Register J07/161/2023, headquartered at Str. Prieteniei, No. 1, Botosani, Romania. For data-protection requests you can contact us at contact@mategeointernational.eu.

2. Legal framework

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR), the applicable Romanian legal framework including Law no. 190/2018, and the relevant rules concerning electronic-communications privacy and cookie usage.

3. What data we may collect

• Identity and contact data: name, email, phone number, company, role, or other information submitted through forms.
• Commercial-request data: request subject, message, service of interest, indicative budget, and interaction history with the team.
• Recruitment data: CV, professional links, portfolio, cover letter, and attached documents.
• Complaint data: complaint content, attachments, and details required for resolution.
• Limited technical data: IP, user agent, language, referrer, and information required for security, functionality, and basic analysis.

4. Purposes and legal bases

• Handling requests submitted through forms and contact channels for pre-contractual steps or contract performance.
• Responding to complaints, administrative requests, and service issues based on legitimate interest and applicable legal obligations.
• Managing applications and recruitment processes at the request of the data subject or for pre-contractual steps.
• Sending acknowledgements, operational messages, and requested responses.
• Managing newsletter subscriptions where the user has provided consent or another lawful basis applies.
• Maintaining website security, preventing abuse, and preserving service functionality based on the company's legitimate interest.

5. Who may receive the data

Data may be accessed, where necessary, by authorized company personnel, collaborators involved in delivery, hosting providers, email providers, technical services, or other processors strictly to the extent necessary for the purposes described above. We do not sell personal data to third parties.

6. International transfers

If we use providers located outside the European Economic Area, we seek appropriate safeguards such as standard contractual clauses, technical measures, and reasonable internal assessments where required.

7. Retention periods

• Commercial requests are retained for the time needed to manage the relationship and maintain a reasonable business archive.
• Applications are retained for the duration of the recruitment process and only afterwards as long as legally or operationally justified.
• Complaints and related communications are retained for the duration of the resolution process and the documentation of the matter.
• Newsletter data is retained until consent is withdrawn or the subscription becomes inactive or unjustified.

8. Data-subject rights

Under the GDPR, data subjects may request access, rectification, erasure, restriction of processing, portability, objection to certain processing, and withdrawal of consent where consent is the legal basis. Data subjects also have the right to lodge a complaint with the Romanian supervisory authority, ANSPDCP.

9. Security

We apply reasonable technical and organizational measures to protect data against unauthorized access, loss, destruction, or misuse. However, no online system can guarantee absolute security.

10. Policy updates

We may update this policy whenever operational, technological, or legal changes require it. The version published on the website is the one applicable at the time of consultation.